Students who fail to complete either Part 1 or Part 2 of the AlcoholEdu program by the deadline will not be able to see their grades online for that semester.
If I have any questions about AlcoholEdu and Haven, who do I contact?
Please direct your questions to the Office of Health Promotion at University Health Services by phone at (512) 475-8252 or by email at firstname.lastname@example.org.
What if I'm having technical difficulties?
If you experience technical difficulty with the AlcoholEdu program, try the following:
- Use an alternate browser.
- Refresh the screen 2-3 times from within the course.
- Close all browser windows, and try logging into the course again.
If you continue to experience technical difficulties, the AlcoholEdu Online Technical Support Center is available 24 hours a day, 7 days a week.
For support, click the "Help" button in the upper-right corner of any active window in AlcoholEdu for College or call 1-866-384-9062. You do not need to be logged into the course to access the Help Site.
As a parent, how can I learn more about AlcoholEdu and Haven?
There is a page just for parents called AlcoholEdu for Parents where you can learn more about how to have constructive conversations about alcohol with your student. There is also a Haven for Parents Resource Page, which will explain the program and ways to engage your student in thoughtful conversations about healthy relationships.